FAQ

1. What is Benroski?

Benroski, a European-based e-commerce brand under MK Jewelers, specializes in offering high-quality, affordable jewelry. Our collection includes authentic diamonds, lab-grown diamonds, gold and sterling silver jewelry. We also provide custom creations, including charms, rings, grillz, and watches, designed to meet your unique style and preferences.

2. Is Benroski affiliated with MK Jewelers?

Yes, Benroski is the exclusive online platform for MK Jewelers, located at 2965 North Germantown Parkway #109. Our partnership combines expertise and craftsmanship to offer a versatile range of products.

3. What types of jewelry does Benroski offer?

Our collection includes Authentic and Synthetic diamond, Gold and sterling silver jewelry, as well as custom-made charms, rings, grillz and watches for men and women.

4. Do you offer custom jewelry designs?

Yes, we specialize in creating custom grillz and personalized jewelry to match your unique style. Simply contact us with your design ideas, and we’ll bring them to life.

5. Are your materials authentic and of high quality?

Absolutely. We prioritize quality and authenticity, ensuring all our materials, including authentic diamonds, Synthetic Diamonds, gold and Sterling silver meet the highest standards.

6. How can I place an order on your website?

Placing an order is simple! Browse our collection, select your desired items, add them to your cart, and proceed to check out. Follow the on-screen instructions to complete your purchase securely.

7. Do you ship internationally?

Yes, Benroski offers international shipping. Shipping rates and delivery times may vary depending on your location.

8. What is your return policy?

We accept exchanges within 14 days of purchase, provided the item is unused and in its original condition. Please review our full return policy for detailed instructions.

9. How can I care for my jewelry?

To maintain your jewelry’s shine and quality, clean it regularly with a soft cloth and avoid exposing it to harsh chemicals. Store your pieces in a jewelry box or pouch when not in use.

10. How do I contact Benroski for support?

For inquiries, custom orders, or support, please reach out via our Contact Us page or email us at benroski944@gmail.com . Our team is here to assist you.

12. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number to monitor its delivery status.