Refund Policy

Clear, fair and transparent refunds

Refund Eligibility

1

Is the item in stock & unused?

Yes → Continue

No → Not eligible for refund

2

Request made within 7 days of delivery?

Yes → Eligible for refund

No → Refund not available

Non-Refundable Items

  • Custom Grillz
  • Custom chains, charms, rings, watches
  • Misused or damaged items
  • 40% non-refundable deposit on custom orders

Defective or Incorrect Items

Report within 48 hours of delivery

Photo or video proof required

Possible resolutions:

  • Replacement
  • Exchange
  • Refund (if eligible)

Questions? Contact Us